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Please click on the button on the upper section of this page that says “Click Here For Report/Document.” Please register for an on-line account if you have not already done so. The instructions are provided therein.
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All documents orders must be paid for in advance. Anyone involved in the transaction can pay for the documents, so long as the seller has given permission.
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You will receive an e-mail confirmation once you have completed your order online. It will contain a Product Order Number (PON) which you can use to check the status of you order by going back to the “Report/Document” button on the CMG website and logging in.
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You will receive an e-mail that will have a "zip" file. That file will contain all of the document you have ordered.
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If the home you are requesting documents for is in collections, prior to placing your order, you will receive a pop-up screen instructing you to contact the CMG offices.
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Documents are continuously updated, revised and amended. Financials are updated on a monthly basis and our data bases must be current. This insures that the documents provided to the buyer accurately reflect the information we maintain about the community association.
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Please contact your community association manager at CMG and you may obtain the documents you need at the office.
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If your home is a member of a sub and a master association you will need to order one package for that home from each of the respective associations. Please note that CMG may not manage both the master and the sub association. In that case, please order the package from the community that CMG manages and the other package from the management company.
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We can resend the documents to all approved recipients, so long as the seller has given permission for said party to receive the reports. You may contact us at Condocerts Customer Support (1.800.310.6552) for assistance.
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Technical Support is available by calling Condocerts Customer Service at 1.800.310.6552. You will need to leave a message including your name, address, PON number, a brief description of the problem and a number where you can be reached. Your call will be returned in a timely manner.